Seniors Digital Literacy
Accessing Government Forms

Accessing Government Services and Forms

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A Resource Kit for Seniors

Most Government Services are now Online.

Knowing how to safely navigate government websites and protect your information is essential.

The Nanton Quality of Life Foundation has composed a list of websites that contain tutorials, directions and troubleshooting information.

Just click on the link/addresses below to give you step-by-step instructions.

Canadian Digital Literacy with blue background, white lettering and a finger reaching out to touch a web of interlinking glowing white lines and dots

Important Online Services & Forms

Forms

The forms website provides access to online forms for the programs and services delivered by Service Canada and its partner departments.

Online services

With My Service Canada Account (MSCA), you can view and update your Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS) information online.

The Government of Canada offers various applications, accounts, tools, and services for completing tasks online. The more popular online services are accessible through the links below.

Apply for

Learn about the benefits and credits available to adults 65 years and older.

Learn about your taxes

Using My Account

The services are available through this online portal, but you must know how to access them and why you may want to register.

Registering for My Account

What do you need to register, what are the different sign-in options, and what measures are in place to protect your information?

Time to complete: about 7 minutes

Making the Most of My Account

What is my account, and what can you do using this online portal?

Time to complete: about 5 minutes

Digital services for individuals

Use the links below to learn about the digital services we offer to individuals, including self-employed/sole proprietors.

Filing a return

  • NETFILE
    A service that allows most Canadians to file their income tax and benefit return for the current year using the Internet

  • Auto-fill my return
    You can automatically fill in parts of your current year's income tax and benefit return.

  • EFILE
    What is EFILE, who can use it, finding a service provider, completing Form T183, benefits of EFILE, FAQs

Changing a return

  • My Account
    Sign in to My Account and select Change My Return.

  • ReFILE
    Adjust a T1 tax return online with certified EFILE or NETFILE software.

Using My CRA